Privacy Policy

At Hotels Naija, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile app, or services.

Information We Collect

We may collect the following types of information when you interact with our platform:

  • Personal Information: Name, email address, phone number, and payment details when you create an account, make bookings, or list a property.

  • Usage Data: Information about how you use our website or app, such as pages visited, clicks, and search history.

  • Location Data: If you enable location services, we may collect your location to show nearby hotels and offers.

How We Use Your Information

We use the information we collect to:

  • Provide and improve our booking and listing services.

  • Process payments securely.

  • Send you booking confirmations, updates, and promotional offers.

  • Customize your experience and recommend hotels or destinations.

  • Ensure platform safety and prevent fraudulent activities.

Sharing of Information

We do not sell your personal information. However, we may share it with:

  • Hotel Owners & Partners: To complete bookings and reservations.

  • Service Providers: For payment processing, customer support, and marketing.

  • Legal Authorities: When required by law or to protect our users’ safety.

Data Security

We implement strong security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online system is completely secure, and we encourage you to use strong passwords and protect your account.

Your Choices

  • You can update or delete your account information at any time.

  • You may opt out of promotional emails by clicking “unsubscribe.”

  • You can disable location services in your device settings.

Cookies

Our website uses cookies to enhance your browsing experience, analyze traffic, and show personalized offers. You may choose to disable cookies in your browser settings, but some features may not work properly.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you directly.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
📧 info@hotelsnaija.com